WebBasics by Xynocast (“Company,” “we,” “our,” or “us”) is committed to ensuring client satisfaction. This Refund Policy outlines the circumstances under which refunds may be issued for our services. By engaging our services, you agree to the terms described in this policy.

1. General Policy
Refunds will only be considered under specific circumstances outlined below. All refund requests must be submitted in writing to consultancy@xynocast.com.

2. Refund Eligibility
2.1 Before Project Initiation
If the Client cancels the project before any work has commenced, a full refund of any deposits or payments made will be issued.

2.2 After Project Commencement
Partial Completion: If the project is canceled after work has started, the Company may issue a partial refund based on the proportion of work completed.
Completed Milestones: Payments for completed project phases or milestones are non-refundable.

3. Non-Refundable Services
The following are non-refundable:

Payments for services already delivered, including consultations, design drafts, or completed development tasks.
Third-party fees, such as domain registrations, hosting, or plugin purchases, unless otherwise stated by the third-party provider.

4. Disputes and Resolution
If the Client is dissatisfied with any aspect of the service, the Company encourages open communication to address the issue. Refunds will be considered on a case-by-case basis after thorough evaluation.

5. Refund Process
If a refund is approved:

The Client will receive confirmation via email.
Refunds will be processed to the original payment method.
Processing times may vary depending on the payment provider.

6. Changes to This Policy
The Company reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting, and continued use of our services constitutes acceptance of the revised policy.

Contact Us
For questions or refund requests, please contact us at:
WebBasics by Xynocast
Email: consultancy@xynocast.com

By engaging our services, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy.